Luxury Atop A Mountain – The Mohonk Mountain House
By Susan Capparelle

Sitting atop the craggy Shawangunk ridge overlooking the blue of Lake Mohonk and 2,200 acres of scenic wilderness, Mohonk Mountain house is a spectacular 261 room Victorian castle. It has been a famed New Paltz, New York resort destination ever since it was built by the Smiley family in 1896.

“Being isolated at the top of a mountain makes it very important for our laundry to be very efficient, with the best possible equipment,” said Maureen Stanton, rooms division manager. Their remote location means doesn’ t allow them to outsource their goods should the need arise, so they must be completely self-supporting and that requires an efficient and dependable laundry, she adds.

In fact, most of the resort’s employees live nearby or within a 20-mile radius and during inclement weather they stay overnight to avoid impassable roads.

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7 Steps To Communication Success
By Tess Marshall

Communication skills vary from person to person. Some people talk and never listen. Others don’t speak up at all. Some get angry and defensive. Others calmly state their opinions. One thing is for certain: Most workers could benefit from some further instruction on communicating effectively. When everyone achieves better communication skills, there will be a happier work environment, better relationships between co-workers and greater productivity.

Good communication skills are critical. Effective communication breeds creativity, innovation, cooperation, and high performance among employees. Ineffective communication breeds resentment, stalled growth, and unhappy employees

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