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| 2005-2006 Textile Care Processing and Distribution Benchmarking Cost Analysis By Ken Tyler As analysis, consultants and various levels of internal management continue to complicate and re-engineer laundry operational cost scenarios, it is apparent that laundry and facility managers require a revised cost benchmarking rule of thumb that will assist them in marketing their operations. For example, justification for new systems, new product reviews, a new facility, obtaining new customers and probably the most important, comparing variable cost which should reflect decisions to continue in house operations or to examine the parables of outsourcing management, operations, linen rental and transportation. It is quite apparent that large laundry and linen rental consortiums that deal specifically with healthcare and hospitality markets are becoming more competitive as business trends escalate. A review of numerous healthcare and hospitality laundry facilities located world wide with variable degrees of efficiency reveal the following benchmark costs that are deemed most efficient on the average, even though each and every facility demonstrates opportunities to reduce cost especially in labor sensitive areas. Most important were the plans to reduce labor and utility cost related to washing, drying, conveyance, flatwork feeding and finishing. These facilities also reported that major efforts were in the process to reduce textile replacement cost through standardization efforts and by examining best value over lowest cost for an item. Other major components under review seem to drive at lowering chemical cost by conducting actual comparisons and focusing on the customer service element that is so critical to this facet of the operation. As mentioned in this report the cost to operate a laundry facility has dramatically increased due to many factors, primarily energy costs and fringe benefit costs. Processing Cost: Administrative Cost: Maintenance and Repair Cost:
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Depreciation of Equipment: Depreciation of Property and applicable property taxes: General Supply Cost: Chemical Supply Cost: Utility Cost: SUB-TOTAL: Textile Distribution and Return Cost: Textile Operations: Textile Cost: Sub-Total: Over-all Operational cost bench mark range: While the over-all variance in cost ranges is certainly wide spread and a significant increase over previous reports has occurred based on rising fuel cost, insurance premiums and health care benefit costs, the manager must carefully and accurately calculate all cost associated with an operation. One major failure on the part of management is the inability to calculate fringe benefit cost and include this cost as part of the final outcome. Just calculating production cost and forgetting other cost simply will raise additional questions by those in the know. For example all depicted cost in this benchmark exercise are considered equally important, one without the other simply paints an inaccurate picture. Now more than ever the ability to purchase equipment, chemicals and textiles that can reduce laundry operational cost becomes essential. It is projected that unless major revolutions occur, especially reductions in energy costs, that the cost per pound to produce and deliver textiles to customers could reach the $1.00 per lb. threshold by the year 2015. |
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