On The Mend In the
HOSPITAL LAUNDRY
By Peter Corr, Marketing Consultant The Penn Companies

While hospitals may be skilled at getting their patients to mend, down in the laundry it’s a different story. Industry experts estimate eight-out-of-10 healthcare (and textile rental/COG) laundries do not mend or patch. Many hospitals do not have the resources, knowledge, or skills in-house. Others outsource mending / patching to simplify management activities and responsibilities spanning procurement, sterilization, use, recovery, and treatment after use (laundering, mending, inspection, folding and packing) for managing sterile linen.

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MAKING THE LEAP
From Equipment Sales to Laundry Manager by Jamie Kiffel

SMC Textile Services in Raleigh, North Carolina has gone from 28,000 to 50,000 pounds a week and from 9 to 20 employees. “We’re at 8000 square feet,and we’re about to expand 2000 more,” half laughs owner Will Cox, as if he’s surprised to hear it himself.

A laundry veteran of over 15 years, Cox, formally with Central Finishing Systems, Jensen USA and Wink-Davis Equipment, made the jump from equipment sales to laundry owner over two years ago – and his business is growing. SMC Textile Services processes mainly hospitality linens with select linen rentals.

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