Question: What is the Linen replacement standard for a 1000 room hotel? How about the linen replacement standard for a spa? I heard that a bath towel only lasts an average of 28 washes. Is this correct? How about hand towels, bathmats, wash clothes, and sheets?
- Terri Pham, Hotel Operations Assistant Manager, Harrah’s Reno Casino & Hotel
Question: Currently our dirty linen is transported in bags, separate from trash, to the Housekeeping Dirty Sort Room. This linen is then loaded into linen transport cart for our linen reprocessing vendor to pickup. We would like to have housekeeping pickup the dirty linen and trash at the same time either in the same bin (this would be preferred), or in a bin that has separate compartments that we would have to purchase. How do other facilities handle this? Other thoughts on how hospitals have reduced the time it takes to pick-up of dirty items while adhering to JACHO and OSHA standards?
- William Cook. Director of Material Management
Question: What is a good industry standard for soiled weight vs. clean weight in terms of percentage of poundage higher as soiled. I've been told as low as 6% and as high as 10 - 11% I work in a health care setting so what would be the situations that might make this be off 3 - 4 % from one hospital to the next? Thanks,
- David L Lindsay, Regional Director of Environmental Services/Linen Services Franciscan Health System, Tacoma, WA
Question: I manage a home care agency and we need to teach our employees how to do laundry for our clients. They put sheets, towels, sweaters, etc. in the same load.
We need to have a program in place to introduce to our employees, and to test their competency before they do someone else’s laundry. Most of our clients are older adults with a fixed income.
I also need to know the most economical detergent they can use that will still do the job of getting their clothes and linens clean.
- Kathy Grein
Quick Rinse - News From Around The World
Sodexo Laundry Services Technology Recognized By CIO Magazine
GAITHERSBURG, Md. — An innovative use of computer technology that increases operational efficiency by providing key metrics for its commercial laundry operations and has saved more than $100,000 since its implementation has earned Sodexo, Inc. IDG’s CIO magazine’s 2010 CIO 100 Award. The award recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT). Sodexo’s Laundries Dashboard is a central decision-support tool that combines information from multiple systems to monitor core processes in Laundry and Linen Services businesses.
The dashboard presents Sodexo leadership and field management with key metrics in a customized, easy to use presentation. The dashboard uses Pureshare® Active-Metrics® software to gather and display appropriate information in the form of metrics for each level of management; the metrics are used to make business decisions. Because the dashboard is web-based, it can be accessed from any computer or mobile device. It also sends realtime email alerts that enable management to resolve operational issues immediately. Sodexo’s Laundries Dashboard allows for the effective management of critical areas as well as providing detailed analysis and comparisons.