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The Critical Role of Cleaning Laundry Ducts

“The hospital’s dryers could hardly dry the clothes anymore, and the lint buildup was so bad that the fire inspector had cited the place.”

So begins the story by Action Duct Cleaning’s technician Robert Godinez of a Los Angeles medical center that was experiencing the “laundry list” of symptoms that occur when a laundry exhaust system is not maintained.

Every commercial laundry has a duct or series of ducts – the exhaust system – that remove the hot, moisture-laden air from dryers and exhaust it outdoors on the roof or via an outside wall. This hot air is filled with lint particles that, over time, deposit inside the duct. Lint can stack up until it is inches thick. Regular maintenance is needed to remove the accumulation. Maintenance is commonly done every three to six months but may be needed as often as monthly. When maintenance is ignored, the lint buildup – which can eventually occupy 50-75% of the duct – can cause a lot of problems.

“We could see that not much heat was coming out of the end of the exhaust system,” Godinez continued. “I crawled the duct – about 150 feet long – and found it was almost completely clogged with lint at one corner. It took us two days to pull a trash bin and a half of lint out.”

The common signs that a laundry exhaust needs cleaning include:

  • Clothes taking too long to dry.
  • Excess lint buildup in the ducts, causing a fire hazard.
  • Dryer units automatically turning off because the heat is not exhausting.
  • Fire dampers in the ducts may malfunction.
  • Higher concentrations of lint in the indoor air.
  • Rusting of the ducts from holding wet lint for long periods.

Of all these things, fire is by far the number one concern. Lint is highly flammable. A web site for Purdue University students gives a firsthand report of a laundry duct fire: “I woke up to an apartment filled with smoke. Maintenance was working in the laundry room and sparked a fire in the laundry duct. The fire department was called, and when the fire inspector asked one of the maintenance guys how the fire spread through the laundry duct, he said, ‘Oh, they haven't been cleaned out in years.’ The firefighters ended up cutting out a huge chunk of my ceiling…” Peter Sithi, an engineer for the Hyatt Long Beach, said, “Our main concern is fire from lint in the ductwork. We have not had any such fires at Hyatt properties, but I have heard of laundry duct fires occurring in other facilities that were not maintained.”

A Marriott engineer told us, “The lint buildup not only creates a fire hazard, but it inhibits fusible (low melting point) links on the fire dampers inside the duct that are supposed to close during a fire to prevent the flames from spreading. If the links are coated with lint, they may not be able to melt at the proper temperature so the fire damper may not close.

“Air quality is another issue,” he continued. “You get excess lint into the air because the exhaust can’t take it out and the lint gets into the heating and air conditioning system. “Lastly, if you’re not getting the right flow through your vents, the back pressure can trip a relay switch and shut your dryer off.”

For hotels and similar facilities, customer service can be directly affected by the lack of laundry exhaust cleaning. Slowed drying times means towels and sheets not getting to the rooms on time, particularly when the house is full.

Local fire inspectors may show up at random to look at a laundry exhaust. Fire codes, both regional and national, are clear that regular maintenance needs to be done. The National Fire Protection Association, the leading voice in American fire codes, states in section 91-9.3.4 of their manual, “Accumulations of conveyed materials and residues shall be removed from…ducts…and air-moving devices.”

Another problem that comes up is lint accumulation getting so thick in the ducts that it blows onto the roof, creating an unsightly mess. Or some ducts have a “bird screen” at the end to prevent animals from entering and this screen can clog with lint, reducing air flow.

Cleaning laundry ducts requires openings in the ducts so that lint can be removed (sometimes by crawling the ducts). Even though building codes require that most laundry ducts be initially installed with such “access doors,” occasionally one or a few may need to be added so a thorough cleaning can be done. (We have found that those who install the ducts do not necessarily know how much access is required for proper cleaning.)

We’ve learned in our nearly thirty years in the business that most laundry maintenance people are educated about the need for laundry duct cleaning. A few, however, learn through a “baptism of fire.” Our senior account executive, Tom Burpee, said, “I recall a woman who had worked at a top hospital in the Los Angeles area that had a laundry duct fire. She now worked at a hotel and, believe me, she was insistent about having us clean the dryer duct on time.”

In summary, there are plenty of good reasons for maintaining the exhaust systems in a commercial laundry setting. A regular cleaning schedule is part of any recipe for a smooth-running operation.

Quick Rinse - News From Around The World

Sodexo Laundry Services Technology Recognized By CIO Magazine

GAITHERSBURG, Md. — An innovative use of computer technology that increases operational efficiency by providing key metrics for its commercial laundry operations and has saved more than $100,000 since its implementation has earned Sodexo, Inc. IDG’s CIO magazine’s 2010 CIO 100 Award. The award recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT). Sodexo’s Laundries Dashboard is a central decision-support tool that combines information from multiple systems to monitor core processes in Laundry and Linen Services businesses.

The dashboard presents Sodexo leadership and field management with key metrics in a customized, easy to use presentation. The dashboard uses Pureshare® Active-Metrics® software to gather and display appropriate information in the form of metrics for each level of management; the metrics are used to make business decisions. Because the dashboard is web-based, it can be accessed from any computer or mobile device. It also sends realtime email alerts that enable management to resolve operational issues immediately. Sodexo’s Laundries Dashboard allows for the effective management of critical areas as well as providing detailed analysis and comparisons.