- Created on Sunday, 03 December 2006 03:08
- Written by Rich Fitzmorris
"We are a chain of laundry stores in Ulaanbaatar Mongolia, and an Alliance Laundry Systems distributor selling industrial laundry equipment. We keep getting this question: what is the standard for laundries according to the hotel rating system? For example what are the laundry room requirements for 3 stars, 4 stars or 5 stars Hotel?"
Although somewhat mysterious when one compares different properties with the same rating, hotel star ratings are generally quality indicators. The rating systems have to do primarily with amenities, customer satisfaction and general quality offered by the hotel. Very briefly;
Five Star: Exceptional
Five-star hotels are characterized by the best in luxury, service, location, fine dining and often-famous chefs, and exceptional convenience and comfort. They achieve excellence in every area of hospitality and include the highest quality linens, bedding.
Four Star: Superior
Four-star hotels are very upscale, offering fine dining, and complete room services. High-quality construction, with rooms that are spacious and linens that are noticeably of very good quality.
Three Star: First Class
Three-star hotels are markedly upgraded to include more spacious guest rooms with quality amenities, good dining service on-site, and variable room service. These first-class mid-scale properties offer good quality rooms and linens.
Two Star: Value
Two-star hotels also are identified by basic and clean accommodations. Rooms are generally comfortable with basic good quality linens.
One Star: Economy
One-star hotels are basic, clean, and simple accommodations. They are generally a budget-traveler’s basic needs. Rooms are generally small and linens are less expensive.
Quick Rinse - News From Around The World
Sodexo Laundry Services Technology Recognized By CIO Magazine
GAITHERSBURG, Md. — An innovative use of computer technology that increases operational efficiency by providing key metrics for its commercial laundry operations and has saved more than $100,000 since its implementation has earned Sodexo, Inc. IDG’s CIO magazine’s 2010 CIO 100 Award. The award recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT). Sodexo’s Laundries Dashboard is a central decision-support tool that combines information from multiple systems to monitor core processes in Laundry and Linen Services businesses.
The dashboard presents Sodexo leadership and field management with key metrics in a customized, easy to use presentation. The dashboard uses Pureshare® Active-Metrics® software to gather and display appropriate information in the form of metrics for each level of management; the metrics are used to make business decisions. Because the dashboard is web-based, it can be accessed from any computer or mobile device. It also sends realtime email alerts that enable management to resolve operational issues immediately. Sodexo’s Laundries Dashboard allows for the effective management of critical areas as well as providing detailed analysis and comparisons.