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Set Standards, Then Execute
Many laundry operations use a number driven process to determine production standards. Those standards are the best way to measure performance. The process of measuring performance impacts motivation and results.
Assessment Tool Shopping
Last month we asked ourselves if implementing standardized tests to candidates was worth the effort. If you are still unsure then take some time to review the past 12 to 24-month history of your employees.
Stack Your Deck
Last year I received a letter from a general manager I had met at the Production Management Institute. During our initial conversation at PMI he struck me as a forward thinking pro-active manager who recognized the importance of recruiting in today's business world. You may remember him from my last column - he was the general manager who successfully used radio advertising as a means of attracting talent. In this month's column I would like to share parts of his letter with you in hopes you will find this concept about "stacking your deck" useful in your facilities.
Assessment Tools - Are they worth the effort?
Some hiring managers swear by them, while others do not have the time or inclination to make them part of the selection and / or development process.
The Importance of Introspection in a Tight Marketplace
"I have seen the enemy - and it is us." The quote taken from the Pogo cartoon strip rings true in many areas of our life, and I think of it sometimes when I hear managers tell me they cannot find good candidates to hire. The examples I use below are those specific to route sales representatives, however, the underlying principals apply to all aspects of our industry.
Read more: The Importance of Introspection in a Tight Marketplace
Quick Rinse - News From Around The World
Laundry Employee Gets Trapped
DALLAS, Texas — An employee of Crown Health Care Laundry Services, died at Vaughn Regional Medical Center after being trapped inside a dryer. The 28-year-old was trying to remove lint when the machine malfunctioned.