The management interview process creates a certain amount of anxiety for participants on both sides of the desk, especially if neither has done a lot of interviewing. In absence of a highly structured process it can serve both sides to remember the three Cs – credentials, chemistry and compensation.
Earlier this year I was in Phoenix, attending the annual Tech Summit for our laundry industry. The small talk always seemed to lead to the same question, “are you flooded with candidates these days (with the current economic climate)?” Actually the answer is no, for several reasons.
Supply and Demand. This basic business principle affects your ability to hire management talent in two critical ways. Some types of experienced candidates (e.g. chief engineer with tunnel experience) are in short supply -the demand has resulted in on going open positions and / or increasing salary levels.
Last month I addressed the dilemma of interviewing out of town candidates who have concerns about your area’s shortage of affordable housing, which then affects their comfort zone with your salary offer.
Quick Rinse - News From Around The World
Sodexo Laundry Services Technology Recognized By CIO Magazine
GAITHERSBURG, Md. — An innovative use of computer technology that increases operational efficiency by providing key metrics for its commercial laundry operations and has saved more than $100,000 since its implementation has earned Sodexo, Inc. IDG’s CIO magazine’s 2010 CIO 100 Award. The award recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT). Sodexo’s Laundries Dashboard is a central decision-support tool that combines information from multiple systems to monitor core processes in Laundry and Linen Services businesses.
The dashboard presents Sodexo leadership and field management with key metrics in a customized, easy to use presentation. The dashboard uses Pureshare® Active-Metrics® software to gather and display appropriate information in the form of metrics for each level of management; the metrics are used to make business decisions. Because the dashboard is web-based, it can be accessed from any computer or mobile device. It also sends realtime email alerts that enable management to resolve operational issues immediately. Sodexo’s Laundries Dashboard allows for the effective management of critical areas as well as providing detailed analysis and comparisons.