- Created on Sunday, 03 December 2006 04:24
- Written by Kit Cassingham
Saving money by instituting a hotel-wide towel and sheet reuse program is a smart business decision. It also conserves water and energy, helping environmental issues like water and energy shortages. Your lack of a towel/sheet reuse program is costing you. But do you know how much?
When I spoke at the annual conference of the International Hospitality of Consultants, the topic was, "A Look to the Future: Greening of the Hospitality Industry". One burning question was how much are hotels saving with a towel/sheet re-use program?
The "logic" I used in generically talking about the water, energy, laundry supply, and labor savings wasn't persuasive enough for attendees to fully understand the real cost savings that can be realized; an average-sized hotel of 150 guestrooms can save (6,000 gallons of water monthly and 40 gallons of laundry supplies monthly). Those kinds of statistics wouldn't satisfy their curiosity because they wanted to know how much money is saved.
The answer varies widely, depending on variables like what the occupancy rate is (for the hotel and how many people are in each guestroom), whether a front- or top-loading washing machine is used, what labor costs are, how much a property pays for water and electricity, and to a certain extent how much their laundry supplies cost. My research pointed to various savings, ranging from reports of $.40/load to $1.00/day/guestroom to $1.50/day/guestroom. After reading numerous reports I have concluded that the lower numbers account for only part of the savings, specifically the water, energy, and laundry supply. When labor costs are considered, you see a bigger savings.
Green Hotel Association's research shows a savings of $1.50/guestroom/day for towel and sheet reuse programs. Their research includes all costs, not just water and electricity. Those numbers were published in 1999, so you know that they are higher today. If the average 150 guestroom hotel has a 52% occupancy rate, it can realize a $117.00/day savings, or $42,705/year -- pure profit.
In 2005 dollars, that $1.50 equals $1.75. Rerun the above calculations and you see savings of $136.50/day, or $49,822.50/year. That should get your attention! That's a healthy savings.
If you are interested in only having a towel or sheet reuse program, you will save 1/2 of that total (two sets of towels -- bath, face and hand creating a set -- weigh about the same as a set of queen-size sheets with two pillow cases). So the same hotel example above would realize only a $24,911.25 savings with either a towel or sheet reuse program. Still a respectable savings.
And then there is the issue of wear and tear; the more you wash and dry sheets and towels, the faster they wear out. Their purchase cost continues to rise too. If you institute a towel/sheet reuse program you are saving on purchase costs too. The savings just keep growing.
Then there are intangible benefits: you're helping save vital natural resources, and attracting business from travelers who value your participation in being more "green".
So to ask the question a different way: How much are you losing by not instituting a towel and/or sheet re-use program?
Kit Cassingham, director of ECOnomically Sound, has been a hospitality consultant for 23 years. With a degree in Environmental Conservation from the University of Colorado, Boulder. Kit’s specialty is helping the hospitality sector conserve. A member of the International Society of Hospitality Consultants, she lives according to her convictions, practicing what she preaches daily. She can be contacted via her Web site at www.ECOnomicallysound.com.
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Sodexo Laundry Services Technology Recognized By CIO Magazine
GAITHERSBURG, Md. — An innovative use of computer technology that increases operational efficiency by providing key metrics for its commercial laundry operations and has saved more than $100,000 since its implementation has earned Sodexo, Inc. IDG’s CIO magazine’s 2010 CIO 100 Award. The award recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT). Sodexo’s Laundries Dashboard is a central decision-support tool that combines information from multiple systems to monitor core processes in Laundry and Linen Services businesses.
The dashboard presents Sodexo leadership and field management with key metrics in a customized, easy to use presentation. The dashboard uses Pureshare® Active-Metrics® software to gather and display appropriate information in the form of metrics for each level of management; the metrics are used to make business decisions. Because the dashboard is web-based, it can be accessed from any computer or mobile device. It also sends realtime email alerts that enable management to resolve operational issues immediately. Sodexo’s Laundries Dashboard allows for the effective management of critical areas as well as providing detailed analysis and comparisons.