GLENDALE, AZ – The Laundry- Trak System, developed by Phoenix Scale Company, is a software program designed for use in central laundries to track linen flowing in and out of the plant.
This program was developed in response to requests from scale customers in central laundries for a way to track weights coming in and out of laundries instead of using a manual method of recording the weights and then entering them into basic accounting or spreadsheet programs. They are currently selling Version 7 after first introducing Laundry-Trak in Las Vegas at Clean ’97.
While many laundries are using printers, spreadsheets, and accounting programs to track their linen for billing and production purposes, many times these involve taking hand recorded or printed weights and entering these into a separate program for processing. This means that hours are spent taking printed or hand-written numbers and entering this data into spreadsheets or accounting programs. These hours are expensive administrative time and always add to the possibility of transposition errors. Also, along with the need to keep track of these shipping sheets, if a cart is missed, there are no checks and balances to insure all weight is billed correctly.
Laundry-Trak downloads the weight directly from digital scales, eliminating the need to record the weights manually and helping to eliminate errors. It records each shipment by customer, cart or transaction number, contents, and weight and/or quantity. It then uses this information to produce shipping manifests, history reports, invoices, and receiving reports. Production reports and cart tracking reports are also produced by the system. The tracking of each and every transaction yields significant cost savings. Each cart is tracked so there are more carts in the system and fewer being used by customers for nonlaundry purposes. This means tighter control on this capital item. Additionally, every pound or piece is billed properly so there are fewer lost articles that don’t get billed for. When customers call and say they didn’t get all their items back, the soil/clean reconciliation report gives immediate answers to how much was shipped in and out for any time period selected. The shipping manifests produced give the driver an exact count and the cart number of every cart being delivered to a customer. This means fewer mistakes being made with carts being left at the wrong location and having to make extra trips to correct mistakes of this type. All of these features translate into a direct improvement to the bottom line.
Along with these direct cost-saving items, there is a factor of professionalism that comes along with getting away from hand-written tickets and going to printed shipping manifests and individual cart tickets showing the laundry’s and customer’s name, along with the contents of the cart and the weights. Also, when a customer calls with questions the networked information is available to anyone with the proper access to Laundry- Trak. This means faster information for management and administrative purposes.
There are several upgrades to the basic system that can help some customers. First, the system can be upgraded by adding the bar coding package where the system can scan bar codes on the carts and on sheets near the scales. This allows the operator to simply scan the customer, cart number, and item and press the ENTER key to complete the transaction. The bar code printer can also be used to print the individual cart transaction tickets. Another is the order fulfillment system where customer’s orders can be entered into the system and the production staff can recall and fill these orders for each customer. In addition, for customers that use Peachtree or QuickBooks accounting software, there is an option available that will download the data directly into these programs for invoicing with no manual data entry needed.
Phoenix Scale Company can sell the software only or provide scale, bar coding, or computer hardware along with the software. Their exclusive Addcom program (standard with Laundry-Trak) allows interfacing with almost all digital scale indicators to eliminate the need to replace an existing digital scale. Two days of on-site training and a year’s worth of unlimited telephone support and upgrades are standard with every installation.
For more information on Phoenix Scale call 800-326- 9860, visit their Web site at www.laundtrytrak.com or come by booth 1821 at Clean ’09 in New Orleans.
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