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The S.E.C.R.E.T. To Successful Team Dynamics

Whether you’re working in a hotel, restaurant or laundry an organization's success depends on the effectiveness and productivity of its various teams. And team success depends on the cooperation and collective efforts of team members who may or may not work well together. But there are specific reasons why some teams succeed and other teams fail. How do you make sure your fostering a winning team?

On a day-to-day basis, members of a successful team know what success looks like and they take the time to celebrate it.  They set up benchmarks or checkpoints so they can recognize their accomplishments along the way.  It's the leader's job to help the team establish them and to validate the people and the process as progress is made toward the larger goals.

A successful team is also willing to develop the best solution regardless of who comes up with it.  They speak candidly and are willing to fight for good ideas, while at the same time maintaining respect for their fellow team members.  They do not tolerate defensive posturing and finger pointing.

What steps can your team take to ensure that you are on the road to success and not the road to failure? What is the S.E.C.R.E.T. behind successful team dynamics?

S - Seek and promote acceptance for all team members.  You are courting
failure if you have any team members who feel unappreciated or left out. All team members must know they are valued by, and are valuable to, the team.

E - Establish interdependent goals.  All members must clearly understand and support team goals, and have individual goals that lead to the completion of the overall task.  Team members must be willing to support one another and understand that there is no such thing as saying, "Hey, there's a hole in your side of the boat."

C - Create history.  How you perform together and the challenges you
overcome will write the history of your team.  It will be the "remember
when's" after the project is complete.  History can also be a barrier to success so be willing to start fresh and forgive the past.  No one is perfect, including you.

R - Realize goals and accomplish something.  One of the greatest moments in the life of the team is when they achieve something together.  Even the smallest first step creates a bond between you and your team members.  It's your first taste of "Yes!  We can do it!" and it is sweet.  Set goals in stages or in smaller objectives so that the team is constantly achieving something.

E - Encourage external threats.  Anytime a team is faced with a threat from outside it will instinctively pull together.  You may bicker occasionally among yourselves but an external threat brings the realization that survival lies with your team and you had better pull together.

T – Trust. Develop relationships and shared norms.  Trust is essential in successful teamwork.  You build trust by being trustworthy, by doing what you say you will and taking the risk to trust others to do the same, and by developing relationships with other team members and getting to know them. Agreeing on how you will treat one another is another critical part of developing trust and creating a safe environment in which all team members can work successfully.

A team can have great POWER--however, there is no "I" in POWER--there is only "WE."  Yet, ultimately, it is up to each individual to be a team member, even if that means keeping his or her personal agenda or "ego" in check.

With the S.E.C.R.E.T. of team dynamics, the support of your leadership, a clear mission, common goals, recognition of achievements, and the conscious, consistent effort of your team members, you will have an unstoppable force that can accomplish almost anything.

About the Author:
James Dawson is a managing partner of ADI Performance, a full service training enterprise that specializes in developing and delivering programs that result in improved business practices and organizational cost efficiencies.  You can reach him at 770-640-0840 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Quick Rinse - News From Around The World

Ecolab Acquires Dober Chemical’S Textile Care Business

ST. PAUL, Minn. — Ecolab Inc. a leader in cleaning, sanitizing, food safety and infection prevention products and services announced it has purchased the commercial laundry division of Dober Chemical Corporation. The acquisition includes Dober’s laundry chemical and waste water treatment and Ultrax dispensing businesses as well as an exclusive partnership to market and provide key components of its Spindle monitoring software.

“Dober is respected throughout the industry for its innovative monitoring technology, product chemistry and commitment to service – qualities that complement our own strengths at Ecolab,” said Brian Henke, vice president and general manager, Ecolab Textile Care North America. “As we expand our North American commercial laundry business, innovation and service excellence will continue to be our top priority as we partner with our customers to deliver unsurpassed value to run their operations more efficiently, sustainably and cost effectively.”

“Ecolab and Dober share the same customercentric approach to service and innovative technology,” said John Dobrez, president Dober Chemical Corp. “This is an exciting development because it builds on the strengths of both companies to move the industry forward.”

Through this agreement, Spindle Technologies,a division of Dober, is forming a strategic alliance with Ecolab Textile Care in an exclusive licensing agreement for its ChemWatch Software technology and the OPTRAX Utility Module.

“There will be no movement of people as they currently all operate remotely,” said Henke. “The Dober leadership team is very skilled and respected in the industry. We plan to have them as part of the team moving forward. During the transition, both businesses will operate as usual and we do not expect there to be any changes in the service the customers are used to receiving.”