- Created on Saturday, 03 November 2007 02:16
- Written by James Dawson
On a day-to-day basis, members of a successful team know what success looks like and they take the time to celebrate it. They set up benchmarks or checkpoints so they can recognize their accomplishments along the way. It's the leader's job to help the team establish them and to validate the people and the process as progress is made toward the larger goals.
A successful team is also willing to develop the best solution regardless of who comes up with it. They speak candidly and are willing to fight for good ideas, while at the same time maintaining respect for their fellow team members. They do not tolerate defensive posturing and finger pointing.
What steps can your team take to ensure that you are on the road to success and not the road to failure? What is the S.E.C.R.E.T. behind successful team dynamics?
S - Seek and promote acceptance for all team members. You are courting
failure if you have any team members who feel unappreciated or left out. All team members must know they are valued by, and are valuable to, the team.
E - Establish interdependent goals. All members must clearly understand and support team goals, and have individual goals that lead to the completion of the overall task. Team members must be willing to support one another and understand that there is no such thing as saying, "Hey, there's a hole in your side of the boat."
C - Create history. How you perform together and the challenges you
overcome will write the history of your team. It will be the "remember
when's" after the project is complete. History can also be a barrier to success so be willing to start fresh and forgive the past. No one is perfect, including you.
R - Realize goals and accomplish something. One of the greatest moments in the life of the team is when they achieve something together. Even the smallest first step creates a bond between you and your team members. It's your first taste of "Yes! We can do it!" and it is sweet. Set goals in stages or in smaller objectives so that the team is constantly achieving something.
E - Encourage external threats. Anytime a team is faced with a threat from outside it will instinctively pull together. You may bicker occasionally among yourselves but an external threat brings the realization that survival lies with your team and you had better pull together.
T – Trust. Develop relationships and shared norms. Trust is essential in successful teamwork. You build trust by being trustworthy, by doing what you say you will and taking the risk to trust others to do the same, and by developing relationships with other team members and getting to know them. Agreeing on how you will treat one another is another critical part of developing trust and creating a safe environment in which all team members can work successfully.
A team can have great POWER--however, there is no "I" in POWER--there is only "WE." Yet, ultimately, it is up to each individual to be a team member, even if that means keeping his or her personal agenda or "ego" in check.
With the S.E.C.R.E.T. of team dynamics, the support of your leadership, a clear mission, common goals, recognition of achievements, and the conscious, consistent effort of your team members, you will have an unstoppable force that can accomplish almost anything.
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Quick Rinse - News From Around The World
Sodexo Laundry Services Technology Recognized By CIO Magazine
GAITHERSBURG, Md. — An innovative use of computer technology that increases operational efficiency by providing key metrics for its commercial laundry operations and has saved more than $100,000 since its implementation has earned Sodexo, Inc. IDG’s CIO magazine’s 2010 CIO 100 Award. The award recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT). Sodexo’s Laundries Dashboard is a central decision-support tool that combines information from multiple systems to monitor core processes in Laundry and Linen Services businesses.
The dashboard presents Sodexo leadership and field management with key metrics in a customized, easy to use presentation. The dashboard uses Pureshare® Active-Metrics® software to gather and display appropriate information in the form of metrics for each level of management; the metrics are used to make business decisions. Because the dashboard is web-based, it can be accessed from any computer or mobile device. It also sends realtime email alerts that enable management to resolve operational issues immediately. Sodexo’s Laundries Dashboard allows for the effective management of critical areas as well as providing detailed analysis and comparisons.