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Laundry Management in Hospitality Operations

The lodging industry, like most other trades, is experiencing rapid change. Today, fewer customers have brand or name loyalty than in the past. While customers are still patronizing the type of establishment they prefer or can afford, most are making choices based on the quality of service and the amenities they receive.

Read more: Laundry Management in Hospitality Operations

MAKING THE LEAP From Equipment Sales to Laundry Manager

SMC Textile Services in Raleigh, North Carolina has gone from 28,000 to 50,000 pounds a week and from 9 to 20 employees. “We’re at 8000 square feet,and we’re about to expand 2000 more,” half laughs owner Will Cox, as if he’s surprised to hear it himself.

Read more: MAKING THE LEAP From Equipment Sales to Laundry Manager

Motivating Unmotivated People

If you walk around a Walt Disney World resort or theme park, you are likely to witness something that in most other settings would seem bizarre. Not the presence of a large animated character, although you may witness that also. Rather, at any given moment, a person in dress clothes will be walking from one destination to another and will stop, pick up a piece of paper, a cup, or other piece of trash someone dropped, and throw it in a trash can. Executives do it, front line managers do it, hourly employees do it, everybody does it.

Read more: Motivating Unmotivated People

Successfully Meeting and Greeting Ten Strategies for Getting Off to a Good Start

A day in the life of every businessperson is made up of a series of meetings and greetings. Whether you are making the initial contact with a client or a colleague, you want to get off on the right foot. Doing so will make the first encounter and subsequent ones go smoothly and easily. Getting off on the wrong foot can make for a difficult recovery. Save your energy for later and use these simple strategies for a successful start

Read more: Successfully Meeting and Greeting Ten Strategies for Getting Off to a Good Start

Dura-Cast, Innovative Ideas For Employee Relations

Off highway 27 in central Florida sit several warehouse buildings. A small sign outside reads Dura-Cast. The six building complex may just receive a passing glance from those driving by -- but the locals are well aware of the growing rotational molding company.  In fact, you’ll never see a help wanted sign outside the complex because this family owned company has developed a unique employee relations program.

Read more: Dura-Cast, Innovative Ideas For Employee Relations

Quick Rinse - News From Around The World

Faultless Laundry Spending $12 million on New Plant

ST. LOUIS, Mo. — Faultless Laundry Co. is spending almost $12 million on a facility to accommodate its growing St. Louis business which has grown from 28 million pounds to 36 million pounds due to a new contract. Faultless serves more than 30 acute hospitals and over 400 retail medical locations in the St. Louis and Kansas City areas.