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Laundry Management in Hospitality Operations

The lodging industry, like most other trades, is experiencing rapid change. Today, fewer customers have brand or name loyalty than in the past. While customers are still patronizing the type of establishment they prefer or can afford, most are making choices based on the quality of service and the amenities they receive.

Read more: Laundry Management in Hospitality Operations

MAKING THE LEAP From Equipment Sales to Laundry Manager

SMC Textile Services in Raleigh, North Carolina has gone from 28,000 to 50,000 pounds a week and from 9 to 20 employees. “We’re at 8000 square feet,and we’re about to expand 2000 more,” half laughs owner Will Cox, as if he’s surprised to hear it himself.

Read more: MAKING THE LEAP From Equipment Sales to Laundry Manager

Motivating Unmotivated People

If you walk around a Walt Disney World resort or theme park, you are likely to witness something that in most other settings would seem bizarre. Not the presence of a large animated character, although you may witness that also. Rather, at any given moment, a person in dress clothes will be walking from one destination to another and will stop, pick up a piece of paper, a cup, or other piece of trash someone dropped, and throw it in a trash can. Executives do it, front line managers do it, hourly employees do it, everybody does it.

Read more: Motivating Unmotivated People

Successfully Meeting and Greeting Ten Strategies for Getting Off to a Good Start

A day in the life of every businessperson is made up of a series of meetings and greetings. Whether you are making the initial contact with a client or a colleague, you want to get off on the right foot. Doing so will make the first encounter and subsequent ones go smoothly and easily. Getting off on the wrong foot can make for a difficult recovery. Save your energy for later and use these simple strategies for a successful start

Read more: Successfully Meeting and Greeting Ten Strategies for Getting Off to a Good Start

Dura-Cast, Innovative Ideas For Employee Relations

Off highway 27 in central Florida sit several warehouse buildings. A small sign outside reads Dura-Cast. The six building complex may just receive a passing glance from those driving by -- but the locals are well aware of the growing rotational molding company.  In fact, you’ll never see a help wanted sign outside the complex because this family owned company has developed a unique employee relations program.

Read more: Dura-Cast, Innovative Ideas For Employee Relations

Quick Rinse - News From Around The World

Emerald Textiles Chosen As Linen Services Provider For Eisenhower Medical Center

SAN DIEGO, Ca. — Emerald Textiles™, a Southern California commercial healthcare laundry provider, announced its selection as exclusive vendor of linen rentals and services for Eisenhower Medical Center. Emerald Textiles operates a technologically-advanced commercial laundry facility that saves the county of San Diego more than 700,000 therms of natural gas and expects to save 40,000,000 gallons of water annually.

“We are pleased with the quality and cleanliness that Emerald is providing and proud to work with a provider who is focused on sustainability and the environment,” said Dana Francis, director of environmental services for Eisenhower Medical Center. “Since Emerald began managing our linen services, we have happier employees and patients.”

Emerald recently received the SDG&E Savings by Design Award, in recognition for its advanced design and extreme energy efficiency. Savings by Design is an award created by the California Public Utilities Commission and San Diego Gas & Electric