As a leader your job is to motivate and develop your employees. While most leaders believe motivation is the key to any organization’s success, many struggle to keep their people motivated on a daily basis.
Since we were kids, we’ve been taught the benefits of getting plenty of calcium. But the same mineral that helps us build strong bones and teeth can have a less than desirable effect when it builds up on hotel linens (sheets and towels). In a process called encrustation, calcium deposits can leave towels and sheets feeling stiff and scratchy, which may have a potentially detrimental effect on guest satisfaction.
The two most important things any owner or senior management person can be doing on any given day are to increase revenue and decrease cost without sacrificing quality. Recruiting, hiring, training and coaching a world-class team is a giant step in the right direction to increasing profitable revenue.
The most valuable gift you can offer as a business leader isn't your years of experience, your Ivy League education, or even the vast industry knowledge you possess. The most important gift you can offer your employees is you: your enthusiasm, your creativity, and your ambition. These qualities make a leader unforgettable.
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Sodexo Laundry Services Technology Recognized By CIO Magazine
GAITHERSBURG, Md. — An innovative use of computer technology that increases operational efficiency by providing key metrics for its commercial laundry operations and has saved more than $100,000 since its implementation has earned Sodexo, Inc. IDG’s CIO magazine’s 2010 CIO 100 Award. The award recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT). Sodexo’s Laundries Dashboard is a central decision-support tool that combines information from multiple systems to monitor core processes in Laundry and Linen Services businesses.
The dashboard presents Sodexo leadership and field management with key metrics in a customized, easy to use presentation. The dashboard uses Pureshare® Active-Metrics® software to gather and display appropriate information in the form of metrics for each level of management; the metrics are used to make business decisions. Because the dashboard is web-based, it can be accessed from any computer or mobile device. It also sends realtime email alerts that enable management to resolve operational issues immediately. Sodexo’s Laundries Dashboard allows for the effective management of critical areas as well as providing detailed analysis and comparisons.