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Laundry Management in Hospitality Operations

The lodging industry, like most other trades, is experiencing rapid change. Today, fewer customers have brand or name loyalty than in the past. While customers are still patronizing the type of establishment they prefer or can afford, most are making choices based on the quality of service and the amenities they receive.

MAKING THE LEAP From Equipment Sales to Laundry Manager

SMC Textile Services in Raleigh, North Carolina has gone from 28,000 to 50,000 pounds a week and from 9 to 20 employees. “We’re at 8000 square feet,and we’re about to expand 2000 more,” half laughs owner Will Cox, as if he’s surprised to hear it himself.

Motivating Unmotivated People

If you walk around a Walt Disney World resort or theme park, you are likely to witness something that in most other settings would seem bizarre. Not the presence of a large animated character, although you may witness that also. Rather, at any given moment, a person in dress clothes will be walking from one destination to another and will stop, pick up a piece of paper, a cup, or other piece of trash someone dropped, and throw it in a trash can. Executives do it, front line managers do it, hourly employees do it, everybody does it.

Successfully Meeting and Greeting Ten Strategies for Getting Off to a Good Start

A day in the life of every businessperson is made up of a series of meetings and greetings. Whether you are making the initial contact with a client or a colleague, you want to get off on the right foot. Doing so will make the first encounter and subsequent ones go smoothly and easily. Getting off on the wrong foot can make for a difficult recovery. Save your energy for later and use these simple strategies for a successful start

Dura-Cast, Innovative Ideas For Employee Relations

Off highway 27 in central Florida sit several warehouse buildings. A small sign outside reads Dura-Cast. The six building complex may just receive a passing glance from those driving by -- but the locals are well aware of the growing rotational molding company. In fact, you’ll never see a help wanted sign outside the complex because this family owned company has developed a unique employee relations program.

Quick Rinse - News From Around The World

Lapauw Acquired By Private Investor

BELGIUM — Lapauw and its affiliate Lapauw France have been acquired by Mr. Philippe D’heygere for an undisclosed amount. The Belgian based manufacturer of industrial laundry equipment officially announced that it has recently sold its rights to Mr. Philippe D’heygere, a successful international entrepreneur with special interests in global expansion.

“I have worked with the Lapauw family for 46 years. Following my first meeting with the new owner, I feel very confident that this agreement will provide the experience and resources needed to expand into new markets and bolster support to our existing distributors and customers,” said Andre Henrard, Export Manager for the countries outside Europe. The current management will remain active and no personnel change is expected.

In a joint statement to their distributors, the Lapauw family announced “Mr. D’heygere has international expertise and will reinforce the position of the Lapauw Group as a successful worldwide leader of premier laundry equipment.”