- Created on Tuesday, 02 October 2001 14:22
- Written by Susan Whitaker
ORLANDO, FL -- When it opens in February 2002, Florida’s new Opryland hotel will stand as a testament to a successful collaboration in design and construction, rivaling its sister hotel the Opryland Hotel in Nashville, Tennessee both in size, and design.
Currently under construction, the massive 1,406 room hotel and convention center is situated on 62.5 acres just minutes from Orlando’s Walt Disney World. In the Opryland tradition, its unusual design will include four acres under glass containing a Key West Atrium, an Everglades Atrium and a Grand Atrium displaying a combination of Floridian natural and cultural aspects.
But the most unusual aspect of this multi-million dollar project is in the management of the hotel’s 26,000 square foot laundry. The laundry, capable of handling up to 22 million pounds annually, will be run by an outside company as a separate on-site business.
A Matter of Efficiency
In July 1998, Gaylord Entertainment, a $500 million dollar diversified entertainment company formed the Opryland Hospitality Group to take its' successful convention hotel concept of Nashville’s Opryland Hotel and roll it out around the country in a planned series of hotels. Florida’s Opryland Hotel is the first in that series and its unusual laundry set-up was initiated as an efficiency and cost saving measure.
"We looked at what it would take to get our laundry handled off-premises through other providers and decided they just weren't up to speed for our size," explained Garrett Mathieu, Director of Operations Analysis for the Opryland Hospitality Group. In the end, a management contract was signed with Five Star Laundry Inc. of Chicago, one of the only laundry companies nationwide doing pure hospitality business with a focus on large hotels.
Under the agreement Opryland Hospitality Group supplies the building, the engineers and the basic services needed to run the laundry while Five Star purchased the equipment and owns and runs the laundry.
Beneficial All Around
It’s a situation that benefits both parties. The Opryland Hospitality Group enjoys lower laundry costs versus operating it themselves or outsourcing in addition to the ability to focus on their core business. At the same time they can leave the laundry to Five Star's expertise while maintaining the advantage of direct daily contact with the laundry staff to ensure quality of service and timely delivery.
"The benefit to us is that we have no construction costs and no boilers to worry about," said Ed Chen, president of Five Star. The huge savings investment of 30 to 40 percent in construction and cost savings from an equipment and employee standpoint means Five Star can pass those savings on to Opryland Hospitality Group. The deal also allows Five Star to handle outside hotel laundry from the site.
"Five Star is a one-stop-shop kind of laundry," said Carmen Coluccio, general manager at Opryland’s Florida plant who oversees the laundry’s 120 employees who work two shifts. "Whether it's drycleaning, valet, apparel, towels, sheets, mops, rags, whatever your needs are we can accommodate them."
And they meet those laundry needs by operating with a Milnor 12-chamber (130-lb) CBW, a Milnor 31-bar single stage press, two Milnor 450-lb Split Pocket Washer/Extractors, six Milnor 220-lb double batch gas fired tumble dryers, and a Milnor 460-lb natural gas dryer. Finishing includes four, three-roll 32” deep chest steam ironers, three, two-station spreader feeders, five small piece folders, two four lane folder / cross folders with single stackers and stain reject and five small piece towel folders.
Chris Tabelling, Tennessee engineer for Wink Davis Equipment Company of Atlanta, Georgia won the bid to outfit the three million dollar laundry and handle the shop drawings and layout
Quick Rinse - News From Around The World
Sodexo Laundry Services Technology Recognized By CIO Magazine
GAITHERSBURG, Md. — An innovative use of computer technology that increases operational efficiency by providing key metrics for its commercial laundry operations and has saved more than $100,000 since its implementation has earned Sodexo, Inc. IDG’s CIO magazine’s 2010 CIO 100 Award. The award recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT). Sodexo’s Laundries Dashboard is a central decision-support tool that combines information from multiple systems to monitor core processes in Laundry and Linen Services businesses.
The dashboard presents Sodexo leadership and field management with key metrics in a customized, easy to use presentation. The dashboard uses Pureshare® Active-Metrics® software to gather and display appropriate information in the form of metrics for each level of management; the metrics are used to make business decisions. Because the dashboard is web-based, it can be accessed from any computer or mobile device. It also sends realtime email alerts that enable management to resolve operational issues immediately. Sodexo’s Laundries Dashboard allows for the effective management of critical areas as well as providing detailed analysis and comparisons.