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Patient Care Linen Usage

Question: I am the Manager of a laundry department in a 160 bed nursing home in upstate NY and have been hoping to find some comparative linen usage data specifically related to long term care. As we tighten our belts, I am being asked to bring our laundry linen usage into line with industry averages but I have been unsuccessful in obtaining reliable usage numbers from facilities or vendors in my area. I know other long term care facilities wouldbenefit from this type of data as well.
- Thank you, Dave Zoller

I am looking for the same information. I manage the Housekeeping & Laundry at a 192 bed Nursing home in upstate New York. At present we are doing 7.2 lbs per resident day. Using two full-time aides (8 hours, 7 days per week). My laundry chemical costs run 8.9 cents PRD.
- Steve Becker

Answer: There are a variety of ways to measure patient care linen usage on an activity level basis-patient days, adjusted patient days and resident stays. Additionally, the measurement varies by pounds, pieces and cost. Many long term care facilities measure on a pounds per patient day basis. Because the patient mix and product mix can vary from facility to facility, an average comparison may not be the best benchmark. In years past, an industry standard was 8 to 10 pounds per patient day for an extended care facility; however, a better benchmark is to compare performance against your best demonstrated practice within your own facility or a like facility.

Robin Holmes
President/Sr. Consultant
Integrated Linen Systems

(Robin Holmes is an independent consultant with 18 years of experience in the health care industry. She specializes in Linen Utilization Management Systems and Cost Reduction Measures.)

Quick Rinse - News From Around The World

Sodexo Laundry Services Technology Recognized By CIO Magazine

GAITHERSBURG, Md. — An innovative use of computer technology that increases operational efficiency by providing key metrics for its commercial laundry operations and has saved more than $100,000 since its implementation has earned Sodexo, Inc. IDG’s CIO magazine’s 2010 CIO 100 Award. The award recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT). Sodexo’s Laundries Dashboard is a central decision-support tool that combines information from multiple systems to monitor core processes in Laundry and Linen Services businesses.

The dashboard presents Sodexo leadership and field management with key metrics in a customized, easy to use presentation. The dashboard uses Pureshare® Active-Metrics® software to gather and display appropriate information in the form of metrics for each level of management; the metrics are used to make business decisions. Because the dashboard is web-based, it can be accessed from any computer or mobile device. It also sends realtime email alerts that enable management to resolve operational issues immediately. Sodexo’s Laundries Dashboard allows for the effective management of critical areas as well as providing detailed analysis and comparisons.