"We are a chain of laundry stores in Ulaanbaatar Mongolia, and an Alliance Laundry Systems distributor selling industrial laundry equipment. We keep getting this question: what is the standard for laundries according to the hotel rating system? For example what are the laundry room requirements for 3 stars, 4 stars or 5 stars Hotel?"

Although somewhat mysterious when one compares different properties with the same rating, hotel star ratings are generally quality indicators. The rating systems have to do primarily with amenities, customer satisfaction and general quality offered by the hotel.  Very briefly;

Five Star: Exceptional
Five-star hotels are characterized by the best in luxury, service, location, fine dining and often-famous chefs, and exceptional convenience and comfort. They achieve excellence in every area of hospitality and include the highest quality linens, bedding.

Four Star: Superior
Four-star hotels are very upscale, offering fine dining, and complete room services.  High-quality construction, with rooms that are spacious and linens that are noticeably of very good quality.

Three Star: First Class
Three-star hotels are markedly upgraded to include more spacious guest rooms with quality amenities, good dining service on-site, and variable room service.  These first-class mid-scale properties offer good quality rooms and linens.

Two Star: Value
Two-star hotels also are identified by basic and clean accommodations. Rooms are generally comfortable with basic good quality linens.

One Star: Economy
One-star hotels are basic, clean, and simple accommodations.  They are generally a budget-traveler’s basic needs. Rooms are generally small and linens are less expensive.