Many times the Director of Environmental Services, or Housekeeping-Laundry Director will comment on the fact that it is commonplace for laundry staff to have resident clothing that they cannot identify. They simply don’t know who owns the garments. This sad situation is often a result of using markers on labels that wash out when clothes are laundered, or illegibly hand writing resident information labels.
The housekeeping and healthcare markets has grown over the last decade from pushing brooms, mopping floors and making beds to include various other activities including patient transportation, parking, valet, waste management and other environmental service duties. This accounts for an 11 percent increase in outsourced services in the environmental service field from 2002-2003.
As analysis, consultants and various levels of internal management continues to complicate laundry operational cost scenarios, it is apparent that laundry and facility managers require a cost benchmarking rule of thumb that will assist them in selling their operations i.e. justification for new systems, a new facility, obtaining new customers and probably the most important, comparing variable cost which should reflect decisions to continue in house operations or to examine the parables of outsourcing management, operations, linen rental, transportation etc.
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Laundry Inks $23.7 Million Military Hospital Contract
SAN ANTONIO, Texas — Division Laundry & Cleaners process over 16 million pounds of linens yearly for hospitals and hotels. San Antonio Military Medical Center (SAMMC) recently awarded the family-run business a 5-year, $23.7 million contract for laundry services.