While many professionals agree that it’s important not to overlook the importance of having a consultant involved in the process of building a laundry, many hospital, hotel, nursing home and health club owners/operators engage in the process without a professional consultant. The theory is usually that the laundry manager or corporate management can adequately collect data or otherwise evaluate processes or systems in an effective manor and that they can therefore do it themselves working with contractors, an architect, engineer, and equipment suppliers.
To make an intelligent comparison of an in-house laundry with outside rental service, you should be aware of all costs involved. Hospitals readily recognize certain direct costs such as laundry labor and supervision, washing supplies and linen replacement costs.
Several key factors in the laundry industry have seen major changes in the last several years. Polyester fabrics have become more dominant vs. cotton. Today, 100 percent spun poly fabrics are replacing cotton/poly blends in many applications. Tunnel washers are becoming more prominent as smaller, less efficient plants are being consolidated and upgraded. Water and energy conservation and wastewater quality are a greater concern.
The ability to obtain payment on invoices in a timely manner is a constant source of concern for many laundries. Often, laundry proprietors are pre-occupied with the operational issues of their business while focusing on making sales and attracting new accounts. So it is not uncommon for a variety of "backroom" clerical tasks to be pushed aside, such as creating detailed, documented invoices, statements of account, making collections and monitoring the supply of cash flow.
THE PLANNING STAGES
Are you considering a new laundry or a redesign of an existing facility? Both jobs are extensive procedures with enormous potential for serious complications. And chances are your plate is already full with daily responsibilities that garner your full attention. So what should you, as a layman to construction, know about building a new laundry or redesigning an existing one to meet your needs?
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Sodexo Laundry Services Technology Recognized By CIO Magazine
GAITHERSBURG, Md. — An innovative use of computer technology that increases operational efficiency by providing key metrics for its commercial laundry operations and has saved more than $100,000 since its implementation has earned Sodexo, Inc. IDG’s CIO magazine’s 2010 CIO 100 Award. The award recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT). Sodexo’s Laundries Dashboard is a central decision-support tool that combines information from multiple systems to monitor core processes in Laundry and Linen Services businesses.
The dashboard presents Sodexo leadership and field management with key metrics in a customized, easy to use presentation. The dashboard uses Pureshare® Active-Metrics® software to gather and display appropriate information in the form of metrics for each level of management; the metrics are used to make business decisions. Because the dashboard is web-based, it can be accessed from any computer or mobile device. It also sends realtime email alerts that enable management to resolve operational issues immediately. Sodexo’s Laundries Dashboard allows for the effective management of critical areas as well as providing detailed analysis and comparisons.